Refund Policy

NO REFUND

Premium Labs has a NO REFUND policy. All sales are final. There are no refunds on any services.

Please note: At times, the quality of your fingerprints may cause the investigating entity to reject the prints supplied (i.e. unable to read, deficient or rejected). If this occurs, we will re-fingerprint you at no cost provided you produce the letter you received stating the reasons your prints were rejected. We will do everything possible to ensure your fingerprints are submitted clear and readable.

Fingerprint application form requests ORI number, this information is the client’s responsibility. We do not issue refunds for incorrect ORI numbers with applicant criminal history submission.

No Chargebacks

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to Premium Labs card and/or form of payment (ie, Stripe, PayPal) for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.