top of page

Refund Policy

NO REFUND

Premium Labs has a NO REFUND policy. All sales are final. There are no refunds on any services.

 

Please note: At times, the quality of your fingerprints may cause the investigating entity to reject the prints supplied (i.e. unable to read, deficient or rejected). If this occurs, we will re-fingerprint you at no cost provided you produce the letter you received stating the reasons your prints were rejected. We will do everything possible to ensure your fingerprints are submitted clear and readable.

 

Fingerprint application form requests ORI number, this information is the client’s responsibility. We do not issue refunds for incorrect ORI numbers with applicant criminal history submission.

 

No Chargebacks

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to Premium Labs card and/or form of payment (ie, Stripe, PayPal) for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.

Contact

For any questions or concerns call 803-398-9500
or fill out our form

Premium Labs DNA Testing

6729 Two Notch Rd Ste 130M

Columbia, SC 29223

Hours:

Monday - Thursday: 9am-6pm

Friday: 9am- 1pm

Saturday: Closed

Sunday: Closed

Cayce Location: Coming Soon

info@premiumlabssc.com

803-398-9500

© 2025 by Premium Labs
 

bottom of page